Delivery

Can I return my order?
We're happy to exchange or refund any purchase that doesn't prove suitable. Please pack purchases carefully and return them to address 15/6 South Gyle Crescent Edinburgh EH12 9EB , in their original condition, with labels intact, within 7 days of receipt.

Raw Food Orders  Orders of raw food exceeding £65.00 will be eligible for free delivery. It is important to note that the total sum of raw food must meet or exceed £65.00, regardless of any other items in the purchase. Any orders below this amount will have a £9.99 fee for delivery.

When will I get my order? Next Working Day Delivery On Orders Placed Before 14:00pm

Shipping
All Orders (especcialy Raw/Frozen Goods) Will Be Left At Your Own Risk

Cancellation

As a consumer you have the right to cancel your contract at any time during the period which starts on the day the contract comes into existence and ends on the expiry of seven working days, beginning on the day after the day of delivery of the items. If you want to cancel your contract you should notify us in the most appropriate way. In such circumstances we’ll happily accept any item or items making up the cancelled order provided that you have taken reasonable care of the items while they have been in your possession. We’ll refund the cost of rejected items or cancelled orders (including the original dispatch charge) within 7 days of receiving the item(s) back. Please note, however, that items are returned at your own cost and we recommend the use of a registered postal service for your protection.